If you wish, Non-Members can register for your Events in Member365.
Administrators can control how much Non-Members see. For example, access to Ticket Types can be limited by Membership Category. You can even charge different amounts of money for the same ticket, depending on Membership Category; if Non-Members should pay more for the same ticket than Members, that is easily configured in Member365!
Continue reading to learn more.
Navigate to Your Event Settings
1. From your administrator dashboard, click ‘Events’ in the top toolbar.
2. In the ‘Event Management’ row, click ‘Manage‘
3. Using the search bar, or by selecting from the list, click the event you would like to provide non-members access to.
Grant Access to Non-Members
4. Now that you are editing the Event, click its ‘Registration’ tab.
5. Make sure that the toggle for ‘Registration open to non-members?’ is ON. Otherwise, Non-Members will not be able to access your Event Registration.
Configure Tickets for Non-Members
6. Once you have confirmed that Non-Members can access your event, you need to specify which tickets they can purchase. Click the ‘Tickets’ tab.
7. You can either create a new ticket exclusively for Non-Members, or edit the settings of an existing ticket. The steps will be almost exactly the same, but this article will cover each option.
Option 1: Creating a New Ticket for Non-Members
Follow these steps if you wish to create a new ticket exclusively for Non-Members. Only Non-Members will see this ticket when registering for your Event.
8. Click the ‘+ Add’ button to add a new ticket.
9. The ‘Add Ticket’ window will appear. Configure your ticket’s name and other settings as needed: if you need more information on the options in the ‘Add Ticket’ window, consult this Knowledge Base article.
10. Scroll to the bottom of the ‘Add Ticket ‘window. Click ‘Flat Fee’ next to ‘Fee Structure’.
11. A list of your Membership Categories will appear, along with blank boxes for ticket prices. Fill out your ticket prices as necessary.
Check off ‘Non-Member’ and leave everything else unchecked. Only Non-Members will see this ticket when registering for your Event.
12. When you are satisfied with your ticket settings, click ‘+ Add’ to confirm.
Option 2: Adding a New Price on an Existing Ticket
You can add a Non-Member price onto an existing ticket. This would be the best option to choose if you want to charge Non-Members a little bit more money for the same ticket.
8. Locate the ticket you wish to edit. Click the Edit icon beside its name.
9. To charge a different amount for Non-Members, you need to use the ‘Fee Categories’ option. Scroll to the bottom of the ‘Add Ticket’ window to locate it.
10. Every Membership Category in your system will be listed: clicking ‘Fee Category’ will yield a chart, in which each row corresponds to a Membership Category. Clicking the box to ‘Enable’ will allow Contacts in that category to purchase the ticket. The rest of the row is used to specify how much the ticket will cost for that type of member.
Make sure that the existing ticket prices are correct for your other Membership Categories, filling them out if necessary, then click ‘Enable’ next to Non-Member. Enter the amount you want Non-Members to be charged for this ticket.
12. When you are satisfied, click ‘+ Add’ to confirm the changes you have made.
Option 3: Charging Non-Members the same Amount
If you simply wish to allow Non-Members to purchase tickets, without configuring any special pricing, then this is is the best option to choose.
8. Locate the ticket you wish to edit. Click the Edit icon beside its name.
9. For a ticket with no special pricing, simply scroll to the bottom of the ‘Add Ticket’ window and ensure that ‘Flat Fee’ is selected.
10. Assuming your ticket price has already been set, simply check off the box for ‘Non Member’ to allow Non-Members to purchase this ticket. Non-Members will be able to purchase the ticket for the same price as anyone.
11. Click ‘+ Add’ when satisfied to confirm your changes.
Saving Changes
Regardless of which option you chose, and regardless of how you configured your tickets, click ‘Publish’ at the bottom of any tab in the ‘Edit Event’ wizard to save all changes.
Congratulations, you now know how to grant Non-Members access to your Events!