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How To Create an Event Ticket

Event tickets allows you to offer and receive greater value from different types of event attendees. Providing customized access to different event activities and allows each attendee to engage with your event the way that they find best.

Follow the steps below to create and customize as many event tickets as you’d like!

1. From the Admin Dashboard, click ‘Events

 

2. In the ‘Event Management’ section, click ‘Create’ to create a new event and corresponding tickets, or ‘Manage‘ to create a new ticket for an existing event. For this guide, we’ll click ‘Manage‘ and assume your event is already created.

Creating a new event?

If you are creating a new event, refer to our article ‘Creating a Basic Event’ for guidance if needed.

3. Select the event you’d like to make a new ticket for.

4. Click the ‘Tickets‘ tab in the ‘Edit Event’ screen.

5. In the ‘Tickets‘ section, click ‘+ Add.

Configure Your Event Ticket

6. Name your ticket in the ‘Ticket Name’ field.  This name is displayed to people registering.

7. Using each field thereafter, configure your ticket as you’d like. You can learn what each field does by scrolling over the grey question mark icon.

Enable

Allows users to select additional items to purchase or submit comments relating to dietary, accessibility, and other requirements.  Meaning if you have workshops, meals, notes or addons that you want the ticket purchaser to be able to select when registering you need to click them to enable (they will appear blue if enable).

Associated Form?

If you have event forms configured through the Form Builder, you’ll see them listed here. Select this option if you need to collect form data for each ticket assigned to each individual. Leave it deselected if you only need the form presented once, regardless of how many tickets are being purchased.

Limits Tickets

Enable to specify a maximum number of tickets available for purchase. Once the Maximum is hit, no more tickets of this type can be purchased. If it is the only ticket for this event, waitlist will come into effect when the ticket limit is reached.

Limit Ticket to Purchaser?

The option allows you to force the ticket to be assigned to the purchaser. They cannot assign the ticket to another user. Learn More: How to Limit Tickets for an Event 

Force Ticket Assignment?

Forces users to assign their tickets to individuals before proceeding to checkout. Meaning they can not complete the registration until each ticket is assigned to an individual. (Note: This will help you know who will be attending your event and be able to print event badges with names).

Bypass Assign Ticket Modal

This toggle only appears when an Event Form is assigned to the ticket and no additional options (workshops, meals, notes, or addons) are enabled. If there is a form attached to this ticket you can bypass the initial collection of contact information (first name, last name, email, organization, and job title) and the user will be presented the form questions only.

Collect Email in Assign Ticket Modal

  This toggle only appears when an Event Form is assigned to the ticket and no additional options (workshops, meals, notes, or addons) are enabled. When the toggle is green, emails will be collected when purchasing the ticket. When red, no emails will be collected. 

Limit Purchase Quantity?

This option allows you to limit the number of tickets each registrant can purchase.

Do Lapsed Members Receive Member Pricing?

When toggled on a lapsed member will receive the member pricing for this ticket.  If off they will receive the non-member pricing for this ticket.

Do Archived Members Receive Member Pricing?

When toggled on an archived member will pay the member pricing.  If off they will pay the non-member price.

Do Pending Members Receive Member Pricing?

When toggled on a pending member will pay the member pricing.  If off they will pay the non-member price. 

Allow Non-Member Purchase?

This option allows users without an Active Membership to purchase this ticket.  If you choose the “By Category” Fee Structure and this is option is toggled on you can also provide a specific Non-Member price.

Ticket Prerequisites?

Use this section to require that other tickets must be purchased before this one becomes available.

Linked Tickets?

Linking tickets allows you better control over venue capacity. For example, linking a ‘Saturday’ ticket with a ‘Weekend’ ticket will mean that selling a ‘Saturday’ ticket will result in the ‘Weekend’ ticket quantity to decrease by 1.

7. Configure your ticket fee structure by using the flat fee structure, or by Membership Category:

Cant see the options below?

Try scrolling while your cursor is in the ‘Add Ticket’ window.

Setting Flat Fees

  • Selecting this will allow you to set a schedule of flat fee’s, including ‘Early Bird’, ‘Regular’, and ‘Late’ fees.
  • The ‘available to’ section will allow you to restrict this ticket to different membership categories.

Setting Fee’s by Membership Category

Filling in the fields in this section will allow you to offer different ticket prices based on a registrant’s membership category or non-member status.

10. After configuring your fee structure, click ‘+ Add‘ to save it.

Publish Your Ticket!

11. To save your work in progress, click ‘Save Draft’. To offer this event ticket to your members, click ‘Publish’.

Please Note that when you publish an event you are not able to unpublish. Pending your setting for the audience, it will appear to your members.

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