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How to configure Form Question Properties

When creating a Form in Member365, you have the option to configure unique Properties for each of your Questions. What options can you configure, and what do each of them mean? Continue reading to find out!

This article was written with the assumption that you are familiar with Forms and the Question Editor in Member365. If you have not used the Question Editor before, consult this Knowledge Base article.

Accessing Question Properties

From within the Form Question Editor, click ‘Setup’ next to any question whose Properties you wish to edit.

Image indicating the 'Setup' button next to a sample question in the Question Editor.

Click the ‘Properties’ button when you have opened the Question Manager.

Image showing the Management screen for a Question, indicating the 'Properties' button.

If there is no ‘Properties’ button, then that just means none of the options apply, and there is nothing to configure.

Configuring Question Properties

Depending on the type of Form you are creating, you will be presented with a set of check-boxes upon opening the Question’s Properties. This sub-header will expand on the purpose of each check-box.

Basic Properties

If a Form Question has a ‘Properties’ button, there is a set of check-boxes it will almost always have regardless of Form Type, unless you are creating a Voting Form.

Image showing a sample set of Form Question Properties. Indicating 'For Office Use Only', 'Include in ListBuilder', 'Include in Form Analytics,' 'Include in Member Portal Form Analytics,' and 'Create as a filter in form analytics.'

For office-use only – Keep the question on the form for your own notes or for potential use later on, but hide it from respondents while the box is checked off.

Include in ListBuilder – Allow responses to this question to be used as a filter when building a mailing list.

Include in Form Analytics – Show response data for this question when viewing submissions for this form.

Include in Member Portal Form Analytics – This check-box will only appear if you are granting Contacts access to this form’s responses. Continue reading here to learn more.

Create as filter in Form Analytics – Allow form submissions to be filtered based on responses to this question. Continue reading here to learn more.

Membership Properties

Some property options will only appear on certain types of forms. If you have created a Membership Form, for example, the questions can have more Properties!

Image showing sample Question Properties including 'Appears on Application', 'Appears on renewal', and 'Allow member to update response.'

Appears on application – When Contacts first apply for the Membership Category, this question is asked.

Appears on renewal – When Members renew their status in this Membership Category, this question is asked.

Allow member to update response – Can the member change their answer to this question on subsequent renewals or in the member portal?

There is no such thing as an ‘Application Form’ or a ‘Renewal Form’ in Member365; only one Membership Form can be attached to a Membership Category.

By editing the Properties of each question to specify whether they’re asked on Application, whether they’re asked on Renewal, or both, you can effectively have a unique ‘Application Form’ and a unique “Renewal Form’ all in one!

Directory Properties

If you have a Directory set up, the responses to questions on some Form Types can be linked to Contacts’ Directory Listings!

Image showing sample Question Properties, indicating 'Display in Public Website Directory', 'Display in Member Portal Directory', and the sub-options 'On by default' and 'Force' for both.

If you are unfamiliar with the difference between your ‘Public Website Directory’ and your ‘Member Portal Directory’, consult this Knowledge Base article.

On by default – When a Contact is added to the directory, their response to the question will display initially. If ‘Force’ is not checked off, they can later choose to hide that response if they wish.

Force – Do not allow the Contact to change the visibility of their response. Force the response to display no matter what, or force the response to be hidden no matter what.

Note

‘Force’ can set the answer’s visibility either way: on, or off.

If you check ‘Force’ and choose to display a response, it will be forced to display.

If you check ‘Force’ and choose NOT to display a response, it will be forced to hide and cannot be displayed.

You can also set a question’s response to serve as a filter in your Directory!

Image showing a set of Question Properties, 'Directory Search Criteria - Member Portal' and 'Directory Search Criteria - Public.'

If you convert a question into a Directory Search Criteria, then someone viewing your Directory will see an option to filter listings based on the Contact’s answer to that question!

You can choose to present the possible answers in a ‘List Item’ format or a ‘Dropdown’ menu format, but both serve the same purpose.

Always remember that none of your changes will take place until you save your Question Properties, save the Question itself, save your set of Form Questions, then save the Form!

Congratulations, you now know how to configure Form Question Properties, and what all of the potential options do!

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