Member365’s Inquiries module is designed to help you provide your members access to critical information they need to solve their problems. To do so effectively, it’s important that you configure your Inquiries module to the needs of your organization. Here’s how:
Create Inquiry Subjects
Creating Inquiry subjects is the first step to configure your Inquiries module. Each category allows Members to classify their issues according to the Subjects you configure, helping you keep them in order and process them efficiently.
Manage Standard Inquiry Responses
Standard response emails automate much of the time-consuming work of managing member inquiries. When Inquiries are opened and closed, Member365 will automatically send out the standard responses you have configured. Manage the content of your standard responses to get the most out of your Inquiries module:
Configure Email Notifications
If you would like to receive email notifications when Members submit inquiries, Member365 will allow you to do so. You can enable this function by following the guide below.
Learn to Review Inquiries
With everything set up, it’s important to understand how to review and respond to Member inquiries once your module is enabled. The guide below will show you how:
Enable the Inquiries Module
With your Inquiries module configured, it’s time to enable it! Doing so is an easy process:
Get Started!
Once enabled, it’s only a matter of time before your Members start sending inquiries. If you’d like to help them do so, you can teach them how by sharing the article below: